To obtain criminal record certificates (general, civil, or criminal), the Italian citizen or foreigner residing abroad may address his or her request to the Criminal Records Office at any Public Prosecutor’s Office.
To obtain, on the other hand, a certificate of pending charges, the application must be sent to the Criminal Records Office-Prosecutor’s Office competent on the basis of the person’s last residence or abode in Italy.
Certificates of criminal record, pending charges and criminal record searches can be booked through the appropriate online platform – Home – Casellario-Servizi-al-Cittadino.
Once the reservation is made, it is necessary to go to the counter for collection, handing in the duly signed form automatically prepared by the system (or the reservation number assigned by the service). When completing the online request, it is possible to designate a proxy to collect the certificate.